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Terms and Conditions
Terms of Use
The intellectual property rights of the content on this website are governed by Greek, European, and International copyright laws and are the property of Ulysses Jewellery. The partial or full republication of content from the Ulysses Jewellery website is explicitly prohibited. Any display or reproduction of Ulysses Jewellery content is only permissible with written authorization from the company itself.
The display and publication of information and elements such as logos, names, etc., on the Ulysses Jewellery website that pertain to the company or third parties are protected under trademark laws and should not be construed as an automatic grant of the right to use them.
Ulysses Jewellery is not liable for any errors that may occur during data exchange.
Regarding references or redirects via links to third-party websites, Ulysses Jewellery is not responsible for the content, products, or services of those sites.
The use of the Ulysses Jewellery website must be carried out exclusively for lawful purposes and in a manner that 1) does not impede the use of the site by third parties, 2) complies with applicable laws and good morals, and 3) does not cause damage to the provided services and the network that delivers them.
Return & Refund Policy
Returns and exchanges are accepted only within 14 days from your order.
Attention! Refunds apply exclusively to online purchases and not to purchases made in physical stores. Refunds are not accepted for seasonal items or discounted items.
To make a return or an exchange, you can either visit one of the Ulysses stores or, alternatively, contact our e-shop by phone at +30 2310 474499 or via email at eshop@ulyssesjewellery.com, in order to begin the process of exchange or return through our e-shop.
The product(s) must be in their initial, excellent condition, unused, unworn, undamaged, and in their original state. They must also be properly packaged to avoid damage during shipping. The receipt must also be included. Shipping costs are borne by the customer.
Exchanges and returns are not accepted for special/custom orders.
In case of a product return, the refund can be issued to your bank account. Refunds are made only if the product is returned along with the retail receipt of purchase. In the case of withdrawal, you must return the package via any courier of your choice, at your own shipping expense.
Refunds require up to 5–10 working days from the receipt and inspection of the product(s) at the e-shop, and the account holder must be the customer in whose name the order was placed.
For international orders:
If your order was shipped outside of Greece, the shipping costs for the return or exchange, as well as any customs duties or fees, are borne by the customer. In case of non-receipt, shipping costs and any customs duties are non-refundable.
