Shipping Policy
Thank you for visiting and shopping from Ulysses website. Following are the terms and conditions which constitute our Shipping Policy.
Shipment processing time
For shipments to Greece, all orders are processed within 1-3 business days with Speedex. Orders may face some delays within weekends or holidays. For international shipments, all orders are processed within 1-5 business days via DHL and Fedex.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
Shipping rates & delivery estimates
For domestic shipping (Greece), shipping is free of charge to the whole of Greece.
For international shipping, shipping is free of charge for orders which count 250€ and more.
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation & Order tracking
Once your order has been shipped, you will receive a shipment confirmation containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Please note that Ulysses is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We can’t give you an estimate of the cost because it varies widely around the world. We kindly suggest that you do some research in order to be ready to get your package cleared through customs and have an idea of what the additional cost would be.
For any questions you might have regarding our shipping policy please contact us at eshop@ulyssesjewellery.com
